All SEO services from seotheweb are delivered digitally. Deliverables are shared via email, Google Workspace documents, shared dashboards and direct communication. No physical goods are dispatched.
Work begins within 5 business days of confirmed payment. You receive an onboarding email within 2 business days confirming the discovery call date and the information we need from you.
Ongoing monthly plans deliver documented work each month as specified in the agreed scope. Monthly reports are issued within 5 business days of each month-end. Exact deliverables per level are specified in the plan documentation.
One-time services such as audits and boosts have specific timelines stated in the service description. These are typically 7 to 21 days from kickoff depending on scope.
All delivery communication is conducted in English or Portuguese by mutual agreement. Response time is within one business day for all active clients.
Delivery delays caused by the client failing to provide required access, information or approvals do not constitute a delivery failure on our part. We will notify you promptly of any delays within our control.
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